Hardwood	Laminate	Tile	Vinyl	Bamboo	Cork
Request a Quote		Professional Pricing Available!		Flooring on Sale!

div#FM_SiteNav table { width: 100%; height: 125px !important; } #FM_sitnavcat td { border-right: 1px solid #ccc; vertical-align: top; } .FMsitnav_lastcat { border-right: none !important; } #FM_sitnavcat td div { height: 101px; width: 165px; color: #fff; } #FM_sitnavcat td div:hover { -moz-box-shadow: 0px 0px 5px 5px #B5B5B5 inset; -webkit-box-shadow: 0px 0px 5px 5px #B5B5B5 inset; box-shadow: 0px 0px 5px 5px #B5B5B5 inset; text-decoration: underline; } #FM_sitnavcat td div span { position: relative; top: 70px; font-weight: bold; width: 75%; background: url(/mediabase/site/floormall.com/images/sitewide/span_bkg.png) repeat-x; display: block; margin: 0 auto; } /*#FM_sitnavlink td span a { position: relative; top: -3px; }*/ #FM_sitnavlink td { border-top: 1px solid #ccc; border-right: 1px solid #ccc; padding: 2px; height: 23px; font-weight:bold; padding-right: 19px; background-color: #44270e; background-image: -webkit-gradient(linear, 50% 0%, 50% 100%, color-stop(0%, #6e3f17), color-stop(100%, #44270e)); background-image: -webkit-linear-gradient(#6e3f17, #44270e); background-image: -moz-linear-gradient(#6e3f17, #44270e); background-image: -o-linear-gradient(#6e3f17, #44270e); background-image: -ms-linear-gradient(#6e3f17, #44270e); background-image: linear-gradient(#6e3f17, #44270e); color: #fff !important; } #FM_sitnavlink td:hover { background-color:#663b15; background-size: 2px 22px !important; background-position: right center; background-repeat: no-repeat; } #FM_sitnavlink td.sw_sale a, #FM_sitnavlink td.sw_quote a, #FM_sitnavlink td.sw_pro a { color: white !important; text-shadow: 1px 1px 4px #000 !important; } #FM_sitnavlink td a span { width: 310px; height: 20px; display: block; position: relative; top: -4px; }

Hardwood	Laminate	Tile	Vinyl	Bamboo	Cork
Request a Quote		Professional Pricing Available!		Flooring on Sale!

Ordering

Shipping & Returns

Why Floormall.com?

Our Company

Contact Us

Need to reach us? We strive to answer all email inquiries within 4 hours during normal business hours.
You can also log into your account if you need help with the following:

Help with an Existing Order
Get Shipping / Order Status
Help with Returning Product(s)

Live Help - Customer Service / Sales

Phone - Customer Service / Sales

We can be reached at (800) 470-1135

Our call center hours are:

Monday through Friday:
5:00 am to 6:00 pm PST

Saturday:
8:00 am to 1:00 pm PST

Sunday:
8:00 am to 1:00 pm PST

Floormall.com observes the following holidays, and will be closed:

New Year's Day, January 1
Easter Sunday
Independence Day, July 4th
Thanksgiving Day, 4th Thursday in November
Day After Thanksgiving
Christmas Day, December 25

Live Chat - Customer Service / Sales

Our Live Chat hours are:

Monday through Friday:
7:00 am to 5:00 pm PST

Email - Customer Service / Sales

We can be reached at the following address:
contact us

Returns / Order Cancellations

Returns can be set up online 24/7! Setting up a return is quick and easy, just log into your account to access our returns tool. If you have any trouble or have a question, we can be reached by the contact form, email or phone number above. For more information on the returns process please review our returns policy.

If you have a cancellation request, we highly recommend contacting our call center staff at (800) 470-1135 as this allows us to process your cancellation request as quickly as possible. If you would like to view more information on the cancellation process and what it entails please see our cancellation policy on the returns page.

Physical / Postal Address

Need to write us by mail? Please use the following address

Build.com, Inc.
402 Otterson Dr.
Chico, CA 95928

** Returns must be pre-authorized and are returned to their original shipping center. Please check your Return Goods Authorization email for the proper return address.

Manufacturer or Vendor Inquiries

Do you have a brand you think would be a good fit for Floormall.com? Are you a shipping warehouse or manufacturer representative that drop-ships? We are always looking for new business relationships. Please send email inquiries to:
Contact Us

Press / Media Inquiries

For any press or media inquiries concerning Floormall.com, the Network of Stores or Build.com, please send email inquiries to:
Contact Us

Corporate Contact Info

Floormall.com is a Network Store of Build.com, Inc. For more information about us or how to reach us on a corporate level, please visit our website: Click Here!