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Questionnaire
Customer Feedback
Questionnaire on Purchase Experience with FloorMall.com
Your Email Address:
Was this your first purchase with Floormall.com?
YES
NO
Who was your sales representative?
If you purchase from Floormall.com again would you prefer to deal with the same sales representative or a new one?
The Same
New One
How satisfied are you with
the purchase
you made of a product or service?
Extremely
Very
Somewhat
Disappointed
Not at All
How satisfied are you with
the service
you received?
Extremely
Very
Somewhat
Disappointed
Not at All
How satisfied are you with
our company
overall?
Extremely
Very
Somewhat
Disappointed
Not at All
How likely are you to buy from us again?
Very Likely
Likely
Somewhat
Not Very
Not at All
How likely are you to recommend
our product/service
to others
Very Likely
Likely
Somewhat
Not Very
Not at All
How likely are you to recommend
our company
to others.
Very Likely
Likely
Somewhat
Not Very
Not at All
What product did you purchase?
What can we improve upon to help future customers
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