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FloorMall.com Customer Feedback

Great product! Easy to work with!

jnichols

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Product Information

Product Name: Mannington Adura Luxury Series Vinyl Tile Flooring
Material: Luxury Vinyl Tile
Manufacturer: Mannington Flooring
Productline: Adura Luxury Vinyl

Very prompt service, the wood is BEAUTIFUL, excellent communication with se

Very prompt service, the wood is BEAUTIFUL, excellent communication with seller!

mary.gano

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Product Information

Product Name: Prefinished, Brazilian Cherry (Jatoba), Clear grade, 3/4" x 2-1/4"
Material: Exotic Hardwood
Manufacturer: Terra Verde Flooring
Productline: Terra Verde Exotics

Thanks for Everything!

I wanted to let you both know that the extra boxes you sent were installed this week and they look great. My installers only had 3 boards they discarded out of 7 boxes that were used. I appreciate the prompt response to my issue and now my wife and I are scheduled to move into our new home in about 3 weeks. Thank you for the great communication and timely action. I will recommend floormall to my friends and relatives. Again, I can't say thanks enough. The customer service you provided was exceptional and the floor is beautiful.

Travis L.
Senior Transportation Operations Analyst, Lowes.com

Travis L.

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Product Information

Product Name: Brazilian Cherry Prefinished Select
Material: Hardwood Flooring
Manufacturer: Terra Verde
Productline: Terra Verde Exotics

Our Floor Pics

Marc,

Thank you. we love our new floors. here are some pictures that you can use on your website. we have pergo select ,branchport cherry. we have received lots of comments on the color. it is beautiful. we have recommended to friends that they check you out before they buy from someone else.

Christy B.

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Product Information

Product Name: Pergo Select Planks Cabernet Oak
Material: Laminate Flooring
Manufacturer: Pergo Laminate
Productline: Pergo Select Laminate

[Brazilian Teak] Pics

Jim,

How are things? Here are a few pictures of the installed Brazilian Teak hardwood flooring (3/4"x 4") that you sold me. Let me know if you need more pictures. You had mentioned sending me a free area rug when we last talked. Thanks again for the hardwood, we like it a lot. I did talk to Shaffer Flooring and they will custom make a bull nose piece for the top of the stairs. Thanks again for everything.

Thank you for everything

Nigel

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Product Information

Product Name: Brazilian Teak Flooring
Material: Exotic Hardwood
Manufacturer: Terra Verde Flooring
Productline: Terra Verde Exotic Flooring

Best customer service...

Joe,

I wanted to write and thank you guys! Best customer service I have gotten in a long time...and the product (Amendoim) was beautiful! Man who installed said milling was great and very little waste product!

Floor looks great...many thanks for the great deal and the great service!

Mike

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Product Information

Product Name: Amendoim Hardwood Flooring
Material: Exotic Hardwood
Manufacturer: Johnsons Flooring
Productline: Johnsons Hardwood Flooring

Tigerwood

Heidi,

I just wanted to send you a quick e-mail of thanks for your wonderful service and the wood. We love our new floor and have recommeded you to everyone we know. The quality and excellent customer service that you offer has been excellent!

Please see the attached zip file of the tigerwood and how damn good it looks!

Thank you for everything

Steve L.

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Product Information

Product Name: Terra Verder 5" Tigerwood
Material: Exotic Hardwood
Manufacturer: Terra Verde Flooring
Productline: Terra Verde Exotics

revised- delivery date

You truly do rock! I have to tell you; everyone I've talked to via e-mail over at Floormall has been nothing but a pleasure to deal with! It's a treat to find - especially in this day and age - folks who care enough to take such excellent care of their customers. Can't wait to tell my friends.. not to mention I plan to use your outstanding company for the flooring on the rest of my house!

Thanks again!

Cheers! :) - Susan

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Product Information

Product Name: Appalachian Flooring Prefinished Black Walnut Colonial 2.25in (395221500)
Material: Domestic Hardwood
Manufacturer: Appalachian Hardwood Floors
Productline: Appalachian Flooring

Wanted to take the opportunity to express our thanks

Wanted to take the opportunity to express our thanks and appreciation for the fine product and support that we received from FloorMall, and especially James Nance.
Our flooring (Brazilian Tigerwood) was held in your Stockton, CA warehouse for 3 months at "no charge", and then shipped to Eugene, OR in a timely manner when requested.
We are very pleased with the product to date (we have completely opened 1/3 of the 124 boxes).
FloorMall had the best price we could find on this species of hardwood, and bent over backwards to accommodate our schedule.

THANK YOU all and James Nance specifically.

Jane and David Parham

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Product Information

Product Name: Prefinished Brazilian Tigerwood 3" x 3/4"
Material: Exotic Hardwood
Manufacturer: Terra Verde Flooring
Productline: Terra Verde Exotics

...found them cheaper at FloorMall!

Marc-

Thanks again! The FLOOR IS SWEET!!!!

Scott.

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Product Information

Product Name: Distressed oak-honey
Material: Exotic Hardwood
Manufacturer: Johnson Flooring
Productline: Johsons Exotic Flooring

...found them cheaper at FloorMall!

We carefully shopped around for weeks, trying to make the best decision on which laminate floors to buy. We visited tons of stores (both chain and local) and looked at about a million websites. We settled on floormall.com because of their great prices and the fact that you can order an odd number of pallets (not locked into a minimum order).

TexasSmith

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Product Information

Product Name: Swiss Plank Elite Doussi
Material: Laminate Flooring
Manufacturer: Kronoswiss Laminate Flooring
Productline: Kronoswiss Laminate Flooring

Lyptus Flooring ... in our new home

My husband mentioned you were interested in pictures of the Lyptus flooring we installed in our new home. We are still moving in, but before we got all the furniture in, I took a couple of shots for you.

Kira L.

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Product Information

Product Name: Lyptus Prefinished Stone 3in
Material: Exotic Hardwood
Manufacturer: Lyptus Hardwood
Productline: Lyptus Hardwood Flooring

I love the Timber Creek Brazilian Cherry Floors

I love the Timber Creek Brazilian Cherry Floors....really a joy to come home to!

Thanks

Joe Rojek

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Product Information

Product Name: Timbercreek Freeport Plank Brazilian Cherry
Material: Engineered Hardwood
Manufacturer: Timbercreek Hardwoods
Productline: Timbercreek Engineered

The bedroom floor turned out beautifully

The bedroom floor turned out beautifully...So pleased with your product and service.

Sandra

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Product Information

Product Name: BR111 Indusparquet Prefinished Solid Amendiom 3in X 0.75in
Material: Exotic Hardwood
Manufacturer: BR111 Flooring
Productline: BR111 Hardwood Flooring

We purchased and installed about 750sf of...

We purchased and installed about 750sf of the 4" x 3/4" varying length Brazilian cherry mahogany stained hardwood flooring about 10 months ago. We did it ourselves. Very easy to install considering the immediate impact it makes to any living space. The floor is everything we expected it to be. Very durable in high traffic and doesn't dent/scratch very easily. Actually the only thing so far that has been able to dent it is I dropped a hammer off of a ladder by accident. So for the wear and tear factor is among the highest in my book. This floor is beautiful yet durable especially in an environment with children and pets. The floor still looks like new!

Thank you,

Aaron Emerine

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Product Information

Product Name: Brazilian Cherry Stained Mahogany by Mohawk
Material: Exotic Hardwood
Manufacturer: Mohawk Hardwood Flooring
Productline: Mohawk Continental Collection Solid

The floor I installed myself last fall

The floor I installed myself last fall. It is BR-111 Amendoim. We just love it! We previously had three different floorings in our entryway, kitchen, and dining room, they were tile, linoleum, and some thin engineered wood flooring. Now the space is unified and all the same level and has beautiful 3/4 inch solid hardwood flooring.

G. Witt

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Product Information

Product Name: BR111 Engineered Prefinished Amendiom Eased Edges 6.25in X 0.312in
Material: Exotic Engineered
Manufacturer: BR111 Flooring
Productline: BR111 Engineered Hardwood Flooring

BR-111 Casanova

St. Petersburg, Florida 1200 sq. feet of BR-111 Casanova Siena Rosewood Glued down with BR-111 StrateStuff Urethane Adhesive on a concrete floor sealed with WF Taylor Meta Seal. 9th floor of a new condo/loft building in downtown St. Petersburg

Gary and Annette Grooms

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Product Information

Product Name: BR111 Casanova Engineered Prefinished Siena Rosewood
Material: Exotic Engineered
Manufacturer: BR111 Hardwood Engineered
Productline: BR111 Casanova Engineered Hardwood Flooring

We redid our kitchen. Nice product.

Mike

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Product Information

Product Name: Armstrong Natures Gallery Locking Laminate Natural Limestone Sand
Material: Laminate Flooring
Manufacturer: Armstrong Laminates
Productline: Armstrong Natures Gallery Locking Laminate Flooring

APC cork - Apollo Brown

APC cork - Apollo Brown. We are so pleased with cork that we are using it again. This time Natural Cork in Marbella Creme.

Kevin R BIERSDORFF

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Product Information

Product Name: APC Cork Apollo-Brown
Material: Cork Flooring
Manufacturer: APC Cork Flooring
Productline: APC Cork Appollo Series

Marc,

Just wanted to drop you a thank you note. We are extremely happy with the Bamboo flooring and Brazilian Cherry flooring we purchased from you for our Cottage Rental in Hatteras, NC. We purchased all 4 bamboo floors from you and are thrilled at the positive feedback from our renters. Here is a link to our cottage with nice pictures of the flooring. Thanks again,

S. Leggitt, Outer Beaches

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Product Information

Product Name: Horizontal Natural 3.75in X 36in Finished 10 Year Warranty
Material: Bamboo Flooring
Manufacturer: Terra Verde Flooring
Productline: Terra Verde Bamboo Flooring

James,

We want to thank you for working with us. Also, we want to let you know that we are very happy with the quality of the milling of the Santos Mahogany that you supplied to us. Stick with the supplier! The wastage was minimal and that is an extra selling point for you...by the way, some of our neighbors and insurance adjusters who have come by the house are very impressed with the quality of the wood!!!

S. Ambardar, New Orleans,

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Product Information

Product Name: Johnson Flooring Santos Mahogany Prefinished 4.75in X 0.75in
Material: Hardwood Flooring
Manufacturer: Johnson Hardwood Flooring
Productline: Johnson Flooring Santos Mahogany Prefinished

Elizabeth

Just a short note to let you know that our floor is installed and looks fantastic. We ordered the Award Terra Bella Jatoba Palermo Cocoa (TB672) and buying it from you guys saved us a ton of money (it was $3.00 more per square foot locally). Since we did over 3000 square feet in our home, the no-sales tax thing saved us a ton of money also (our sales tax here in California is 8.75%!). Overall, you guys saved us over $11,000!!! Thank you so very much!

H. Weitzmann, San Bernadi

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Product Information

Product Name: Award Terra Bella Smooth Plank Jatoba Palermo Cocoa
Material: Engineered Flooring
Manufacturer: Award Hardwood Flooring
Productline: Award Terra Bella Smooth Plank

Dear Floormall,

I had a really positive experience with your company. Your customer service was great, the product that I received (Tarkett Kingsport Plank Red Oak Sable) is beautiful. I will refer your company to all of my friends that need flooring in the future. Thank you.

M. Marsallis, Baton Rouge

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Product Information

Product Name: Tarkett Kingsport Red Oak Sable
Material: Hardwood Flooring
Manufacturer: Harris Tarkett Flooring
Productline: Tarkett Kingsport

Dear Staff at FloorMall.Com...

Just a note to let you know that we received our area rug today - it's everything we hoped for

Don

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Product Information

Product Name: Sphinx Area Rugs National Geographic-Marrakech 190c 5.3ft X 7.9ft
Material: Area Rugs
Manufacturer: Sphinx Area Rugs
Productline: Sphinx National Geographic Marrakech

The Brazilian Maple flooring that Joe Maggio suggested is beautiful!

The Brazilian Maple flooring that Joe Maggio suggested is beautiful and suits our purpose perfectly. We had to move quickly and the most important detail was getting the floor laid in time for opening. We could not have done it without the extra effort that you made on our behalf. Thank you very much.

M. Gay, President Society for Martial Arts Instruction, New York , New York.

M. Gay

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Product Information

Product Name: Johnson Flooring Brazilian Maple Ivorywood Prefinished 3.625in
Material: Hardwood Flooring
Manufacturer: Johnson Hardwood Flooring
Productline: Johnson Flooring Brazilian Maple Ivorywood Prefinished

I had seen Lyptus flooring talked about on one of those...

I had seen Lyptus flooring talked about on one of those home improvement shows on TV. But I couldn't find it anywhere until I found your site. When I called to make sure this was the same stuff your representative James was very helpful he answered all of my questions and took my order. The next thing I knew my flooring was at my home! All I can say is WOW ! My wife loves it and I've had several friends ask me where I got it from. You can definitely expect some referrals from me. Thank you once again.

S. Smelzer, Hartford CT

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Product Information

Product Name: Lyptus Prefinished Natural 3in
Material: Exotic Flooring
Manufacturer: Weyerhaeuser Flooring
Productline: Lyptus Prefinished Solid Series

Thanks again to FloorMall and Becky Mills.

I just wanted to take a moment to thank FloorMall and especially Becky Mills for the enjoyable laminate floor buying experience (Pergo Everyday Red Oak Silent Step). The price we enjoyed, even with shipping, was better than our local Home Depot. There were subtle product differences but not enough to overlook the savings.
Becky Mills also took the time to answer any questions I had. If Becky did not have the answer, she got back to me promptly. It is refreshing to deal with a salesperson with integrity and one who both educates and sells at the same time.

Bill Morse

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Product Information

Product Name: Pergo Everyday Red Oak
Material: Laminate Flooring
Manufacturer: Pergo Laminate Flooring
Productline: Pergo Laminate Floors

Awesome floor, Great price

Awesome floor, Great price. I would do business with this company again. Very professional!!!
Thanks,

Craig Pessolano

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Product Information

Product Name: Prefinished Tigerwood 5"
Material: Hardwood
Manufacturer: Glenwood Flooring
Productline: Glenwood Floors

Their staff was courteous, knowledgeable, and they genuinely cared

My experience with Floormall.com has been nothing but good. Their staff was courteous, knowledgeable, and they genuinely cared about my flooring needs. The purchasing process was very smooth and my floor...

Thanks,

Jane Freethy

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Product Information

Product Name: Time Worn Hand Sculpted Maple Flooring
Material: Engineered Hardwood
Manufacturer: Anderson Hardwood Flooring
Productline: Time Worn Hand Sculpted Maple Flooring

The representative went out of his way to help me save money...

The representative names James has gone out of his way to help me save money, even providing a location locally where I could go and pick-up my new Bruce floor to avoid shipping costs. I didn't even have...
Thanks,

Elizabeth Asefaw

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Product Information

Product Name: Bruce Bristol Strip CB326
Material: Hardwood
Manufacturer: Bruce Hardwood Flooring
Productline: Bristol Strip

Such a beautiful hardwood floor for the price

I have never seen such a beautiful hardwood floor for the price. Being from out West, it is difficult to find any high-end, handscraped flooring for under $7 or $8 per square foot. In some of the stores...

Thanks,

Irving Haase

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Product Information

Product Name: Johnsons Maple Chateau, Hand Scraped
Material: Engineered Flooring
Manufacturer: Johnsons Flooring
Productline: Johsons Hand Scraped

Great product. Price was major factor.

Great product. Price was major factor. Floormall has quality products cheap. If you want to save money, I recommend going with them. They will work with you.

Thanks,

Robert Herman

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Product Information

Product Name: Glenwood Bamboo-Vertical Natural
Material: Bamboo - Solid
Manufacturer: Glenwood Flooring
Productline: Glenwood Bamboo Flooring

Smooth Transaction

The entire transaction went well.

Thanks,

Janet Roulet

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Product Information

Product Name: Mohawk Hardwood, American Craftsman, Engineered Oak, Arlington Oak, Autumn
Material: Engineered Hardwood
Manufacturer: Mohawk Flooring
Productline: Mohawk Hardwood Flooring

This is my second large purchase from Floor Mall

This is my second large purchase from Floor Mall. The first was 3,000 sq ft of beautiful solild Brazilian Walnut. The floor was everything and more they said it would be. I paid for it on line well...

Thanks,

Daniel E Corredor

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Product Information

Product Name: Prefinished Brazilian Walnut, IPE 4" x 3/4" x RL, Select and Better
Material: Hardwood
Manufacturer: Terra Verde Flooring
Productline: Terra Verde Hardwood

...Great about Follow-up

The floormall was great about follow up. April called me to let me know they had some additional options. I liked what she sent me and ended up getting one of their items on closeout. It arrived and...

Thanks,

Tina E Lenker Howell

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Product Information

Product Name: Valencia Cork Marble/Natural 11-10/16" x 7/16" x 36"
Material: Cork Flooring
Manufacturer: Valencia Cork
Productline: Valencia Cork Flooring

...Arrived on Time

The flooring arrived on time and has been installed. The floor looks great.

Thanks,

Richard Krieps

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Product Information

Product Name: Prefinished Tigerwood 5" x 3/4"
Material: Hardwood Flooring
Manufacturer: Terra Verde
Productline: Terra Verde Exotics

Thorough and quick

Thorough and quick. A few broken ends on some of the floor planks from shipping. Could have been packaged better. Will have to order replacements.

William H. Roberts IV

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Product Information

Product Name: Pergo Select Planks Milan Maple (19)
Material: Laminate Flooring
Manufacturer: Pergo Laminate
Productline: Pergo Select Planks

FloorMall.com Customer Feedback

Great product! Easy to work with!

Product Information

Very prompt service, the wood is BEAUTIFUL, excellent communication with se

Product Information

Thanks for Everything!

Product Information

Our Floor Pics

Product Information

[Brazilian Teak] Pics

Product Information

Best customer service...

Product Information

Tigerwood

Product Information

revised- delivery date

Product Information

Wanted to take the opportunity to express our thanks

Product Information

...found them cheaper at FloorMall!

Product Information

...found them cheaper at FloorMall!

Product Information

Lyptus Flooring ... in our new home

Product Information

I love the Timber Creek Brazilian Cherry Floors

Product Information

The bedroom floor turned out beautifully

Product Information

We purchased and installed about 750sf of...

Product Information

The floor I installed myself last fall

Product Information

BR-111 Casanova

Product Information

We redid our kitchen. Nice product.

Product Information

APC cork - Apollo Brown

Product Information

Marc,

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James,

Product Information

Elizabeth

Product Information

Dear Floormall,

Product Information

Dear Staff at FloorMall.Com...

Product Information

The Brazilian Maple flooring that Joe Maggio suggested is beautiful!

Product Information

I had seen Lyptus flooring talked about on one of those...

Product Information

Thanks again to FloorMall and Becky Mills.

Product Information

Awesome floor, Great price

Product Information

Their staff was courteous, knowledgeable, and they genuinely cared

Product Information

The representative went out of his way to help me save money...

Product Information

Such a beautiful hardwood floor for the price

Product Information

Great product. Price was major factor.

Product Information

Smooth Transaction

Product Information

This is my second large purchase from Floor Mall

Product Information

...Great about Follow-up

Product Information

...Arrived on Time

Product Information

Thorough and quick

Product Information

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